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Based on Positive Psychology and Maslow’s Hierarchy of Needs at the workplace, this survey studies the perception of workplace happiness. The Workplace Happiness Survey is adapted from the Maslow's Hierarchy of Needs and divides its 28 factors into 4 levels, namely Basic, Belonging, Engagement and Well-being.
Basic captures basic needs at work and expectations of employees.
Belonging captures the social elements of work, which is broadly known as work culture.
Engagement captures how much an employee love the work he or she does.
Well-being captures employee’s psychological strengths and psychological alignment with the job they do.
Satisfaction of each level is not an “all-or-none” phenomenon. Therefore, the levels are not fixed, and each need does not have to be fulfilled 100 per cent to be able to move to higher levels.
The lower two levels of Basic and Belonging are considered as hygiene factors where experiencing more of it would not imply greater happiness but less of it implies greater unhappiness. If they are not sufficiently met, it influences our psychological health and obstructs our tendency to seek out growth and well-being. For example, the longer a person goes on to be paid unfairly at work, the more they would focus on increasing salary and benefits as their main priority.
The top two levels of Engagement and Well-being are motivators where more experience of it would lead to greater happiness but the less of it would not lead to unhappiness. These factors do not stem from the lack of something, but rather from a desire to grow as a person . Once these two levels have been more or less been satisfied, it can be said that you have reached the top of the workplace happiness pyramid.
Of course, life experiences, such as a loss of job, change in career, depression or anxiety, health issues, and many others may cause individuals to move back and forth between levels of the workplace happiness hierarchy. As such, if you want to be happy at work, it is important to maintain awareness the areas that are lacking and needs growth.
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